Our Policies and Warranty

Every thriving business is built upon fundamental guiding principles that drive their success. Here, we present our guiding principles, and we encourage everyone to read through.

Return policy: We offer a 30-day return period for all purchases made through our online store. If you are not satisfied with your purchase, you can return the product within 30 days of the delivery date for a full refund or exchange.

Warranty coverage: All appliances sold through our online store come with a one-year manufacturer’s warranty. This warranty covers any defects in materials or workmanship that occur during normal use of the product. Any repairs or replacements will be provided free of charge within the warranty period.

Product Authenticity: We guarantee that all the appliances listed on our store are 100% genuine and authentic. We source our products directly from authorized distributors and manufacturers, ensuring the highest quality and originality.

Secure payment: We prioritize the security of your payment information. We use industry standard encryption technologies and secure payment gateways such as PayPal, Cash App and Bank transfers to protect your personal and financial details. Your payment information is not stored or shared with any third parties.

Privacy policy: We respect your privacy and handle your personal information with the utmost care. We only collect data necessary for order processing and do not sell or share your information with third parties. For more information, please see our comprehensive privacy policy on our website.

Shipping and delivery: We offer free shipping for all orders within the USA. Your order will be processed and shipped within 24 hours, and estimated standard delivery time is usually 2-5 business days or 1-2 business days if you pay for express shipping.

Customer Support: We are committed to providing excellent customer support. Our knowledgeable and friendly support team is available via live chat, email or phone to help you with any questions, product information or after-sales support. Live chat is the fastest and most immediate, and we are available here 24/7.